LArtisan Parfumeur Reviews

At Artisanparfumeur.com, the return policy allows customers to return items within 60 days from the date of the order. Returns within the EU are free of charge. For any exchange or refund requests, customers are advised to contact the relevant email addresses provided for European orders and orders within the USA. The team will get back to the customer as soon as possible.

In terms of the shipping policy, customers can order two samples to try and a voucher equal to the shipping costs ($11.00) will be sent to the customer to redeem against their next purchase. This is done through a unique code issued automatically to the customer after purchase. Please note that these policies are subject to change and it's always a good idea to check the website for the most up-to-date information.

The website Artisanparfumeur.com offers two payment methods. Customers can choose to Pay by Card or Pay with PayPal. To confirm the payment, customers need to click on the button marked "Proceed to Purchase" at the point of payment. It's important to note that by clicking this button, customers confirm that they have read, understood, and accept the terms and conditions of the website. Please ensure to check these terms before placing an order. The terms were last modified on 8th June 2021. The website is operated by L’Artisan Parfumeur S.A.R.L and all orders placed through this website are passed to and fulfilled by Lendemain Distribution Inc., a company incorporated in the state of New York. Only consumers may purchase products from this website. If you are a business wishing to purchase these products for resale, you should contact them directly. Please note that you must be at least 18 years old and legally capable of entering into binding contracts to purchase products from this website.

Artisanparfumeur.com is known for its crafted artisanal fragrances. The site offers a variety of products and services, including complimentary delivery on all orders over $85, complimentary gift wrapping available at checkout, and samples to discover your signature scent. Some of the bestselling products include Un Air de Bretagne Eau de Parfum, Passage d'Enfer Extrême Eau de Parfum, Mémoire de Roses Eau de Parfum, Abyssae Eau de Parfum, and À Fleur de Pêche Eau de Parfum. They also offer limited edition products like Passage d'Enfer Extrême Dragon Limited Edition Eau de Parfum. In addition to fragrances, the site also offers bath & body essentials, exfoliating treats, hand cream, and soap. They also provide complimentary gifting services like wrapping and engraving. All of their fragrances are crafted with passion and artisanal finesse, each symbolising a different olfactory journey. Each fragrance carries with it creative freedom and artistic flair, which is the hallmark of its master perfumer. From iconic Eau du Parfums to nourishing bath and body care, a wide range of products is available to choose from.

All L'Artisan Parfumeur orders are delivered by courier and require a signature upon delivery. Standard delivery is free for UK orders over £70, France/Europe orders over €75, and USA orders over $85.

The standard delivery charge for Great Britain is £7.50, and express delivery is £12.50. Complimentary standard delivery is available for orders above £70.

L'Artisan Parfumeur offers a money-back guarantee for online purchases within 60 days from the date of purchase. Most goods may be returned for exchange or a credit note within 28 days with proof of purchase. However, special orders cannot be returned unless faulty.

L'Artisan Parfumeur aims to process all orders within 24 hours of receipt from Monday to Friday, 9:30am to 1:30pm.

Customers can email info@artisan-parfumeur.com for questions regarding orders, and info@artisan-parfumeur.com for questions regarding returns within Europe. For returns within the US, customers can email customerserviceusa@artisan-parfumeur.com.

Standard delivery in the US takes 4-6 working days after the order has been shipped.

All orders over $85 are eligible for complimentary standard delivery in the US.